We are making it easier to report neighbourhood issues in your street

· by · in Civic Pride, Clean streets, Enforcement, Environment, Parking, Parks and green spaces, Recycling and waste, Town centres, Traffic and Highways, Transport, Trees. ·

Have you noticed a pothole, come across graffiti, or spotted a fly-tip?  

Reporting issues in your neighbourhood is now quicker and easier than ever with the launch of our new Report it! Sort it! webpage and direct phone number. 

Repot it! Sort it! brings all reporting into one place, making it simple for residents to tell us what needs fixing in their area. 

You can report issues online at merton.gov.uk/reportsort or with a quick call to 020 8274 4901 (choose option 6). 

Councillor Ross Garrod, Leader of Merton Council, said:  

“Report it! Sort it! is all about making it as simple as possible for residents to let us know what needs fixing in their neighbourhoods.” 

“This is on top of teams from across the council – including our new street cleaning service and safer neighbourhood team – working round the clock to keep our streets, parks and public spaces clean and welcoming.” 

“We’re asking residents to help us take the action we need to make Merton cleaner, greener and safer.” 

Building a better Merton together 

We’ve been taking action to improve neighbourhoods across the borough. 

  • Introduced weekly street cleaning and more frequent town centre cleaning 
  • Set up a dedicated graffiti removal service and created a new rapid response team to deal quickly with issues such as fly-tips 
  • Undertaken targeted action against and increased fines for: fly-tipping; graffiti; and chewing gum littering 
  • Created a brand-new Safer Streets Team to help keep communities safer 
  • Pop-up tips coming to every neighbourhood at least four times a year 
  • Planting 1,000 more street trees 
  • More than doubling the number of new bike hangars 
  • Invested millions in upgrading and improving Merton’s playgrounds and paddling pools 
  • Installed new, top-of-the-range CCTV cameras with better coverage across the borough 

Report neighbourhood issues at merton.gov.uk/reportsort.