Don’t Alarm your neighbours

Shhhhhhh….Merton Council is backing National Noise Action Day, on Thursday 27 May 2004, by giving tips to residents on how to reduce noise including how to avoid mis-firing house alarms. A stand with leaflets and advice will be in Merton Link, Morden on the day.

Noise Action Day aims to encourage everyone to consider the noise they make. Noise can come from a whole range of sources, but one particular source, intruder alarms, can be particularly stressful, especially if it continues for extended periods and into the night. The council has powers to silence alarms causing a serious nuisance and we will charge the property owner for this service.

The main reason that house alarms continue ringing is because police or environmental health officers are unable to find the keyholders for the property. The London Local Authorities Act 1991 made it compulsory for both residential and non-residential premises to register keyholder information with the police to try and combat this problem.

The Metropolitan Police Keyholders Database was launched last year. It records keyholder details so if the alarm sounds whilst residents are away it can be dealt with quickly. It also enables alarmed property owners to store additional information that would be of use to emergency services in the event of an incident.

A free service is available which records the minimum two keyholders required by law. To register call Freephone 0800 197 7711. A premium service that records additional information is available at a charge. Householders need to register to the new system even if they have previously registered their details with the Police.

Chief Superintendent Mark Gore, Metropolitan Police Service, said: “The registration of alarmed properties onto the new database will greatly reduce the noise nuisance caused by malfunctioning alarms as police and environmental health officers can react more quickly in getting them silenced”.

For further information on Noise Action Day or noise pollution issues contact Merton Council’s Environmental Health Department on 020 8545 3025 or visit Alternatively visit