Rising to the challenge

Immediate Release
Item number 102//04

07 July 2004

Merton’s Learning Disability Service has been lauded for its excellent progress in the latest round of Government inspections.

The Commission for Social Care Inspection (CSCI) reported that the Learning Disability Service had significantly improved since the Joint Review in 2002.

The CSCI carried out the inspection of Merton’s Services for People with Learning Disabilities in March 2004 and the findings and report were formally presented to the Council on 30th June 2004.

There was now strong leadership, integrated health and social care services and a highly effective Partnership Board led by service users and carers.

The Council was said to have political stability and a performance culture. The staff were found to be customer focussed, well motivated and sharing in the service vision and the Council’s Journey to Excellence.

Merton’s Learning Disability Service had risen to the challenge of modernisation and change and was clearly focussed on achieving outcomes for users. Plans and service provision were based on a firm foundation of service user and carer involvement.

Councillor Andy Coles, Cabinet Member for Care Services paid tribute to the department.

“The political leadership has helped to create the foundations for the service improvements recognised by the inspection,” said Coun Coles. “I would like to acknowledge the hard work of Merton’s staff and managers. This excellent result is clearly attributable to them.”


Press Contact
Matt Rickard
PR & Press Officer
London Borough of Merton
020 8545 3483