Merton Council receives e-innovation award

Merton Council has received a national award for technical innovation.

Announced under the Office of the Deputy Prime Minister’s e-Innovation programme, the award for New & Emerging Technology for Better Government went to Merton for its new Intelligent Monitoring System.

The Merton Intelligent Monitoring System (MIMS) is based on chromatic technology developed by the Centre for Intelligent Monitoring at Liverpool University.

In a pilot scheme, volunteer residents at The Oaks sheltered housing scheme have had the small monitoring systems fitted in their homes to identify potential emergent pre-critical situations.

The system is completely non-intrusive and does not have to be activated by the person in need of support.

Based on chromaticity, it is tailored to monitor the resident’s environment for pre-critical signs and provides an alert signal through a variety of media (SMS, mobile phone, web enabled PC, email).

The alert is managed by the council’s Mascot Telecare & Community Service who provide a 24 hour, 365 days a year emergency service, enabling vulnerable people to live as independently as possible within their own home.

The pilot aims to identify how well the technology can deal with different environmental conditions, and to what extent it can be used to enhance the care of elderly and vulnerable people in real life situations.

The award was granted in recognition of partnership working between Liverpool University, Roehampton University Social Research Centre and Merton’s successful Mascot Telecare & Community Service.

It was also an acknowledgement of the way in which volunteer residents at the Oaks have embraced innovation and change.

Councillor Steve Austin, Cabinet Member for Community Care & Housing said:

“We are delighted to have received this award. Merton is very keen to promote forward-thinking approaches to delivering public services, and this is an example of a project where new technology can have a real impact on improving people’s lives.”