National Rogue Trader Day

Merton’s Safer Neighbourhoods Teams teamed up with trading standards officers from Merton Council and took to the streets in search of rogue traders recently.
As part of the National Rogue Trader Day, trading standards officers spoke with builders, paving contractors, gardeners, painters and decorators, and roofers to ensure they are complying with relevant legislation and that householders are happy with the work they are carrying out.
Residents’ main concerns include cold calling, using high-pressure selling techniques and intimidation to secure an agreement for work and then carrying out work that is below standard.
The officers visited 21 households across Merton. Seven offences were detected, ranging from inadequate information on business documents to fraud. These are now being investigated. Four traders received advisory letters concerning their work from the council.
Merton Council’s Cabinet Member for Regeneration, Councillor Diane Neil Mills said: ‘This is an excellent example of the partnership that exists between Merton Council, local police and the Trading Standards Institute in the fight against nuisance behaviour. These fraudulent trading practices, which exploit and make a profit from the misery of others, will not be tolerated in Merton, as we want our residents to feel safe in their homes.
In the last year we have prosecuted four rogue traders and we will continue to pursue further prosecutions in order to protect Merton residents.’
Trading Standards Institute (TSI) Chief Executive Ron Gainsford said: ‘Operation Rogue Trader is a magnificent way of demonstrating how trading standards professionals, the police and a wide range of other agencies are working together to tackle this blight on local communities.’