Social Services in Merton continue to shine

Merton’s Adult Social Services has maintained its two star rating from the government in recognition of its performance over the past year.

The annual assessment by the Commission for Social Care Inspection (CSCI) recognised the hard work and improvements that continue within the department and its ability to provide good standards of services, despite pressure on resources.

The report highlighted the wide range of services Merton offers to promote independence and the speed of service delivery to people following their assessment. It also praised Merton for effectively engaging people when reviewing, planning and developing services to ensure all groups in the community are served equally well.

It concluded that Merton Adult Social Services serve most people well and that despite a challenging financial situation in the future, with strong leadership and careful management, the service continues to have promising capacity to improve.

Councillor Linda Scott, Cabinet Member for Housing, Adult Care and Health said: “We’re pleased CSCI have recognised the hard work of our staff and the good quality services we provide in our community. We also welcome the areas for improvement being highlighted and are already addressing CSCI’s recommendations.”

The annual CSCI inspection assesses the performance of all local authorities with social service responsibility across England and Wales against a set of standards and criteria.


Notes to editor:
The Commission for Social Care Inspection (CSCI) star ratings provide residents with an overall picture of how councils deliver social care services for adults

The CSCI awards councils with the following star ratings:
Three stars – excellent
Two stars – good
One stars – adequate
Zero stars – inadequate