New hope for library users in Colliers Wood

Donald Hope Library opened the doors to a brighter future this week following refurbishments and the installation of self-service technology.

Enhancements to both the interior and exterior of the building have left the library looking brighter and fresher while a new shelving system will make it much easier for visitors to find what they’re looking for in the future.

The installation of self-service technology at Donald Hope Library marks the completion of a borough-wide scheme to modernise technology in Merton libraries.

The new system reduces queues and allows customers more choice in how they access services. Library staff are now free to spend more time assisting customers, running activities and improving the stock in the library. As well as self-issue and self-return of books and other library stock, customers can also directly pay for any charges incurred with the library service.

Cabinet member for housing and community services Councillor Linda Scott took a tour of the new facilities today and said:

“These improvements follow on from feedback we received from residents last year when the council was looking at different options for the library service in Colliers Wood. It is fantastic to see the library transformed into a lighter, brighter and much more inviting space for local people to enjoy.”

“Across Merton we are working hard to put residents’ needs first by offering them new services which will improve their library experience. As a result of all the enhancements taking place across the borough our libraries now truly offer something for everybody in our community.”

Notes to editors:
· Donald Hope Library is the final library to go live with self-service technology
· For more information about Merton Libraries visit