‘Children Talk, Libraries Listen’: Children’s Public Library User Survey (PLUS)

From 11 – 16 October, Merton’s library service will be undertaking a Children’s Public Library User Survey (PLUS) aimed at finding out what children think about the services they get at Merton Libraries.

Library staff and volunteers will be asking all children and young people aged under 16 to complete a questionnaire while visiting any Merton Library during the survey week.

The questionnaire asks for information on how children use the library and their satisfaction with the service. Children unable to complete a questionnaire on their own can be helped by their parents, carers or library staff. Library staff and volunteers will be available through out the week to answer any queries and to provide practical support if needed.

The survey is being conducted in libraries throughout England and will offer a good opportunity to gather the views of our young users and improve the services to better meet their needs.

To thank children for their time all respondents will be entered into a prize draw with the chance to win one of three family tickets to the Merton bonfire and fireworks display in November.

Cabinet member for communities and culture, Councillor Martin Whelton said “As part of our participation promise, we are ensuring that the voices of young people are heard in the borough and they get to have their say on things that matter to them. We are always encouraging residents of all ages to feedback about the service delivered from the libraries and we welcome any new ideas.”

For more information visit http://www.merton.gov.uk/libraries or call into your local library.


Press Contact:

Leoni Munslow

Communications Assistant

London Borough of Merton

020 8545 4654