Council to showcase sensory services this Deaf Awareness Week

Merton Council’s sensory services team will be showcasing the services they provide to people who are hard of hearing and profoundly deaf as part of Deaf Awareness Week (5-8 May).

The team of experts who are specially trained to work with and help people who have severe hearing impairments will be on hand in the council’s reception area for the whole of Deaf Awareness Week, 10am – 2pm.

The council supports people who are hard of hearing, profoundly deaf, visually impaired or who have lost both sight and hearing senses. Its sensory services team visits people who need support, providing them with information and advice on accessing council services and making day-to-day tasks easier. They are also there to demonstrate and provide special equipment including personal amplifiers, which help people who are hard of hearing to hear the TV, doorbell or alarm clock and hear more clearly when they are out and about. Visitors to the civic centre will also be able to look at other special equipment in action such as door bells which flash and pads for under the pillow which vibrate to alert a person that it is time to get up.

Merton Council director of community and housing Simon Williams said: “We offer a range of products that can help people keep safe in the home and when they’re out and about. It’s a great service and equipment is free for people who live in Merton. We like to offer our residents a holistic service, so when people with hearing or sight impairments come to see us and they have a physical disability and we think they would benefit from a particular care package we would refer them to the right people so all their needs are catered for. Our team does a lot of good work and they’re here to help those who need it.”


Notes to editors
Merton Council’s sensory services team is available every week as follows:

Wednesdays, 2pm – 4pm
British Sign Language support for profoundly deaf people.

Fridays, 1pm – 3pm
Hard of Hearing Assessment Centre is in the Resource Room on the ground floor of the civic centre. Residents who are hard of hearing can come in to be assessed and to see the equipment available to them.