Merton Council’s Library Service has launched a further stage of an initiative to discover what one of its most important groups of ‘customers’ thinks of the service.
From 21 May to 26 May the Library Service will ask parents, carers and most importantly of all, young people what they think of the library service.
Parents and carers of children under five will be requested to complete simple questionnaires about how they use their local library. Children and young people aged between five and 15 will also be asked to fill in similar questionnaires.
The questionnaires will be available in libraries and library staff will be on hand to help fill them out. It is hoped to find out what it is that is attractive about libraries and also what can be done to encourage more use. Similar surveys will also be conducted in other parts of the country.
Kate Stevens, of Merton’s Library Service, said: “The survey will provide us with important information on what parents and young people think of today’s libraries. The results will help us to identify those services and facilities that today’s young people need.”
Results of the poll will be combined with similar surveys conducted nationwide and help to identify any regional trends and differences. The new national Library Standards Committee also needs the information.
Kate added: “Today’s libraries are more than just about books. They provide a supportive environment to inform, educate and empower children and young adults. As well as encouraging the enjoyment of reading, our libraries provide the gateway to global information using the latest computer technology.”
Anyone who would like further details should contact Kate Stevens at Morden Library on (020) 8454 4040, or at Morden.Library@Merton.gov.uk
PRESS CONTACT-JASON HILL