Residents invited to have their say on libraries

Merton Council is calling on residents to have their say on the types of services they value most from their local library and the times they find most convenient to access these services.

The council is looking to improve the way libraries deliver services in the future and is keen to hear from both existing library users and those who currently do not use the borough’s libraries at all.

Residents have until the end of February to complete an online survey at or by filling in a hard copy survey delivered alongside the council’s My Merton magazine this month.

Councillor Maurice Groves, cabinet member for community services says: “We want to make sure that Merton residents have access to library services that meet their needs, provide value for money and are available when they want them.

“During the current financial climate, the demand for services that provide recreational and educational opportunities at almost no or very little cost is higher than ever. We know our libraries fit into this category but also have the potential to provide so much more for our residents. We’re very keen to hear from as many people as possible.

“We’re asking residents to take just a few minutes of their day to think about what services they really value from their local library and what their preferred visiting times are. Knowing what our residents want ensures that we are able to put their needs first by tailoring our services to what they tell us they want.”

All residents who complete a survey questionnaire and provide contact details will go into a draw to win one of five £50 vouchers for Marks and Spencer

The results of the survey will be posted throughout Merton libraries in May 2009 and on the council’s library webpages.