Merton cabinet agree first phase of transformation

Merton Council’s cabinet this week (14 December 2009) gave the official go ahead to the first phase of its work under its wide-ranging Transformation Programme. This work will ensure the council continues to deliver excellent services that provide best value for money for residents and council taxpayers.

The Transformation Programme is working through how all of the council’s services are delivered so that it can operate in the most efficient way whilst sustaining the quality of front line service delivery.

Discussions have already begun to explore the possibility of sharing more services with other London boroughs, and increased partnership working with other public sector partners and the voluntary sector is also on the agenda. The council will also consider outsourcing some of its services where this will deliver better value for Merton’s residents and businesses.

It’s first phase of work will include those areas that are highly complex, mainly transactional or wide reaching across the council, for example children’s care and waste services.

A review of procurement and the council’s major contracts has already identified opportunities to ensure it is getting even better value for money. Work will begin shortly on restructuring back office functions to enable the scarce resources available to be targeted at frontline services.

Councillor Samantha George, Merton Council deputy leader and cabinet member for change management and performance said:

“This is a ground-breaking programme that will lead to noticeable changes in the way the council works in the future, transforming how the council does business whilst continuing to deliver good front-line services to residents. This will also deliver significant cost savings over time, which will be much needed given the current economic climate.

‘As the Transformation Programme goes forward these changes will ensure the council can continue to offer Merton residents the services they need at a price they can afford.”

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All decisions are still subject to the scrutiny process. More details are available in the full cabinet report at