Residents at a block of flats in Mitcham faced a weekend without power last week.
Merton Council Housing staff who were on duty found temporary housing for these who needed it in a local hotel.
The incident started on Saturday morning when wiring in an electrical substation caught fire. The Fire Brigade evacuated the block, Coningsby Court, Armfield Crescent.
Housing staff were called out to the block. The team, led by Samantha Caird, spoke to all the residents and arranged emergency hotel accommodation for those who needed it. While the London Electricity Board worked on repairing the problem, Samantha kept residents up to date with progress.
A few flats had power by the evening and those residents could go home. However, some people had to spend a second night at the hotel. By Monday most flats had power again and Samantha was able to return to her “day job” as a Housing Officer in Wimbledon.
Samantha said: “This was obviously an unexpected event, but everyone involved reacted very well and I am pleased we got the situation under control as quickly as we did. I would like to thank the Electricity contractors for their hard work and the caretaker, Colin Cunnett for helping me to help the residents.”
Paul Ryrie, Head of Operations, said: “I would like to express my thanks to all the residents for their understanding during this difficult incident. I would also like to say a big thank you to Samantha and Colin for their hard work in making sure residents were taken care of.”