Best Value Performance Plan for Merton

Merton’s 2006/07 Best Value Performance Plan (BVPP) was unveiled last Thursday.

The BVPP details Merton’s achievements and challenges throughout 2005/06. It also outlines our ambitions and improvement plans for 2006/07 and fulfils our statutory obligations with regard to reporting on our performance against the Best Value Performance Indicators. In addition, it reports performance against our Local Public Services Agreement (LPSA) targets.

Some of Merton’s key performance achievements include:
 Processing new housing and council tax benefit claims in 22 days compared to a target of 36 days.
 Exceeding our targets for street cleanliness with 17% falling below acceptable levels compared to a target of 20%.
 Eliminating graffiti in Mitcham, Morden, Raynes Park and Wimbledon town centres, compared with targets set of 50%
 Homeless households spending only 0.1 week in Bed and Breakfast accommodation compared to a target of 2.5 weeks, and 19 weeks in temporary hostel accommodation compared to a target of 25 weeks

Ged Curran, Chief Executive of Merton Council said:

“Merton Council continues to steadily improve. We know however that we still have a way to go. Our residents want excellent services and they want true value for money. That is what we want too and we are determined to get there.”

Councillor Corrinna Edge, cabinet member for Change Management and Performance said:

“There were some good achievements for 2005/6, but we will be working hard to provide the improved services our residents want’

The BVPP is available to view in all of Merton’s libraries and information points.

We welcome any feedback on the Plan, and any ideas you may have for improving services. Please contact Suzanne Barrows, Performance and Improvement Manager on 020 8545 3662, or email