Merton Council will be interviewing 1000 residents about their top concerns in the borough at the end of this month.
In a 15 minute face to face interview, specially trained interviewers will be asking residents about their views on the council, its services as well as questions about personal safety, volunteering, social inclusion and anti social behaviour. The survey is also geared to capturing the opinions of older and younger people.
Kicking off in mid July and taking place over a month, the survey commissioned by Merton Council includes input from local partners such as the Primary Care Trust and voluntary sector and will cover all sections of Merton’s population.
The results are compared year on year so the council can track where services are working well in addition to showing where areas that need improvement. A number of other London authorities also take part in the survey, so Merton can compare its performance to the rest of the capital. Results will be available in the autumn and reported on Merton’s website.
Merton Council’s Deputy Leader, Councillor Samantha George said:
‘We want Merton’s residents views to be at the centre of our services and how we deliver them. We want to put people first and offer good value for money services. The results of this survey are invaluable in helping to shape Merton.’