Residents asked to keep their eyes on conmen

Merton Council is warning residents to be wary of con artists falsely claiming to be from Microsoft and offering to “fix” computer problems following a spate of cyber scams in the borough.

The council’s trading standards team is keen to alert unsuspecting residents of bogus phone calls made by the conmen trying to gain access to their computer in order to install viruses or spyware.

Another trick up their sleeves is to ask for credit card information to “validate the software” and then take money from the account without permission. As well as the risk of exposure to fraud, victims of this scam also have the additional expense of having their computer wiped and rebuilt to delete any rogue software.

Cabinet member for environmental regeneration and sustainability said: “Legitimate computer firms should never make unsolicited phone calls offering to fix your computer. We would advise our residents to stay safe by taking care of their personal information and never divulge any details to a cold caller.”

For more information, visit If you are concerned you have been a victim of a scam, call Consumer Direct on 08454 04 05 06.