It’s bin changed

Refuse and recycling collection days will change for 80 per cent of households in Merton from Monday 26 July, as the council improves the way it carries out collections and street cleansing by introducing patch working.

Patch working is where every week the same crews return to the same patches in the borough to collect refuse and recycling and to clean the streets. The change is taking place after the council listened to feedback from residents and looked at monitoring surveys about these services.

The improved way of working will increase the local knowledge of the crews and create a greater sense of pride in the areas, leading to improved services and a cleaner borough. By changing to patch working there will always be at least one regular and knowledgeable permanent staff member on each patch who can share their knowledge with the rest of the team.

Every household will be sent leaflet in July to let them know their new collection day. The information will also be available in an online road search facility at, in Merton Link and at local libraries.

Those households whose collection days remain the same MUST still ensure they put their rubbish out by 6am on their collection day from Monday 26 July. This is because the collection routes are changing and so the time of their collection is likely to be different even if the day remains the same.

Cllr Linda Kirby, Cabinet Member for Environmental Quality, said: “The changes may lead to some disruption in the short term but we will do our best to keep this to a minimum. The improvements are being made in response to residents concerns and we are positive that residents will start to see a big improvement in service levels and street cleaning.”

Information on the new collection days will be available from July. If you have any other concerns about the changes please call 020 8274 4902 or visit


Notes to editors
You are invited to a press briefing from 4pm – 5pm on Wednesday 7 July 2004 at Merton Civic Centre. Please report to Merton Link fast track reception desk and ask for Claire Bartlett.