Merton Council’s website had over 200,000 more visitors during 2007 than the year before, an increase of 30% that reinforces new Government research showing almost as many people visit their local council website as Tesco.com.
Statistics from the Central Office of Information reveal that many people now access vital information about their council tax payments, rubbish collections or even how to apply for school places online, rather than visiting or telephoning their local council office.
And Merton Council is keeping up with the trend. The Better Connected 2007 report, published by the Society of Information Technology Management (SOCITM), listed our website as one of the top 20 most developed local authority websites in the country and also said it was in the top 17 for providing useful content.
The report rated Merton Council’s website as one of the top nine London borough council websites and cited it as an example of a website using plain English and providing valuable information about care options for the elderly.
Councillor Samantha George, Deputy Leader and Cabinet Member for Corporate Resources, said: “I am pleased that so many more residents are now using our website to find out about issues like rubbish collection times and how to apply for school places.
“It shows our website is both informative and easy to use. This is further reinforced by the high ratings it was given in the latest Better Connected report, which was produced by people who are experts in website design. Enabling Merton residents to access information about council services as easily and quickly as possible is all part of our determination to put their needs first.”